Privacy Policy

Overview

Cord ("we," "our," or "us") provides payment processing services for healthcare practices. This Privacy Policy describes how we handle information in connection with our services.

Our Approach to Data

We collect only what we need. We limit data collection to what is necessary to provide our services.

We don't sell your data. We do not sell personal information to third parties.

We don't store sensitive payment data. Payment card information is processed by PCI-DSS compliant third-party processors. We do not store credit card numbers or bank account details on our systems.

Information We Collect

Information You Provide:

• Business contact information (name, email, phone, address)
• Account credentials
• Information needed to verify your practice

Information Collected Automatically:

• Transaction records processed through our platform
• Basic usage data to maintain and improve our services

How We Use Information

We use information to:

• Provide and maintain our services
• Process transactions
• Communicate with you about your account
• Comply with legal obligations
• Prevent fraud and abuse

Information Sharing

We share information only when necessary:

• Service Providers: Third parties who help us deliver our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your information.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. Contact us at hello@cord.ai to exercise these rights.

California Residents: We do not sell personal information. You may request to know what information we collect or request deletion by contacting us.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email.

Contact

Questions about this policy should be directed to hello@cord.ai.